Privacy Policy
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Hair Today and Hair Tomorrow's Privacy Notice:
This Privacy Notice version was last updated on 12th October 2023. In this Privacy Notice, "we", "our", "us", "ours" refers to 'Hair Today and Hair Tomorrow' and "you", "your", "yours" means you the individual. This Privacy Notice explains what personal information we collect and share about you in
connection with our business through our website and the products and services we offer. It also sets out how and why we use your
personal data, who we disclose it to, and how we protect your privacy. It is important that you read this Privacy Notice together with as well as our Terms of Service. This is to make you fully aware of how and why we are using your data.
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How we collect and use your Personal Information:
We will only use your personal information for the intended purpose it has been provided to us for. When you visit our website, it will generally be for the following reasons: to purchase our products and or services, to attend an event or seminar, to apply for a brand ambassador role, to send us an enquiry, subscribe to any of our services or publications, link to our social media handles and to create an account with us. From this action, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website and information about how you interact with our website. We refer to this automatically-collected information as "Device Information".
We use the personal information we collect from you to communicate with you, fulfil your orders placed through our website, such as processing your payment information, processing shipping and providing you with invoices and/or order confirmations. With the information you've shared with us, we will also provide you with information, marketing or advertising relating to our products or services and make contact with you from time to time as part of our customer care experience and to help serve you better as we develop and grow our business. The type of information we collect from you would be your title, first name and last name, billing address, shipping address, date of birth, payment information, email address, phone number and maybe social media handles.
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We may need to request specific information from you at times to help us confirm your identity and ensure your right to access or update your personal information in an account you have registered with us. This is a security measure to ensure that personal data is not disclosed to any other person than you. We may also contact you to ask you for further information in relation to your request in order for you to gain the relevant access.
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We may make suggestions and recommendations to you about goods or services that may be of interest to you, or products and services that you ask us to send you information about or that we may feel would be beneficial to you. This would be done via any of the following ways: email, post, mobile, telephone or social media platforms. When we carry out marketing and make contact with you, such communications will include information about our products, services, events, offers and promotions we offer from time to time via the channels you've opted for us to communicate with you.
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Data Security:
We take appropriate security measures to keep your personal information safe and to prevent it from getting accidentally lost, used, accessed in an unauthorised way, altered or disclosed. Physical measures have been implemented, such as having only designated staff allowed access to your personal information, using locked filing cabinets, restriction of access to offices, the use of company alarm systems and technical tools such as passwords and CAPTCHA. Organisational controls such as confidentiality agreements, limiting access on a need-to-know basis, staff training and security clearances. In addition to the above, we limit access to your personal data to those employees, agents, contractors and other third parties who need to access that data to carry out their job efficiently. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We secure access to all transactional areas of our websites and are always looking for ways to further strengthen our security. If we unfortunately suspect any of your personal data has been breached, we will notify you and any applicable regulator of a breach where we are legally required to do so.
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We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we keep your personal information for as long as necessary in order to maintain our relationship with you and to provide services to you. If you choose your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.​
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To help protect our business and our website, we continually need to exercise troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data. We may also need to process your personal information to keep your payment information safe and protect you against fraudulent transactions.
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How we collect your Device Information:
Whilst using our website, we may automatically collect Technical Data about your device, browsing actions and patterns via automated technologies and interactions. We collect this personal data by using cookies, server logs and other similar technologies. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our website. We use the Device Information that we collect to improve and optimise our website (for example, by generating analytics about how our customers browse and interact with our website, and to assess the success of our marketing and advertising campaigns).
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We use data analytics to improve our website, products/services, marketing, customer relationships and experiences where it is necessary for our genuine interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, we may at times use your personal information (such as your IP address) to measure the use of our website by you and assess the effectiveness of our website and improve the content of our website.
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How your Personal information is shared:
The only times your Personal Information is shared with third parties is when we have to provide it to the Police for legal reasons, to our IT support when necessary, our chosen operational companies, such as Royal Mail and or other delivery couriers and any marketing companies that we use to send out our publications and event information. We will never sell your personal data to a third party and you are free to request deletion of your personal data by using the appropriate link provided to unsubscribe from our services or by you putting this in writing. We use WIX to power our online store. You can read more about how WIX uses your Personal Information here: https://www.WIX.com/legal/privacy. We also use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. When you place an order through our website, we will maintain your order Information for our records unless and until you ask us to delete this information. Where data is shared with a third party service provider, we will provide only the information they need to perform their specific services. They may only use your data for the exact purposes we specify in our contract with them. In addition, if we stop using their services, any of your data held by them will either be deleted or rendered anonymous.
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Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. Recruitment Data for our Brand Ambassador Role includes copies of right to work documentation, references and other information included in a CV or cover letter or as part of the application process. Usage Data includes information about how you use our websites, products and services.
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Updates:
We may update our privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
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Our Contact Details:
This website is operated by Hair Today and Hair Tomorrow Ltd,
Email Address: info@hairtodayandhairtomorrow.com
Postal address: Hair Today and Hair Tomorrow, 30, Union Road, Croydon, CR0 2XU
Mobile number: 07939071489, Telephone number: 02087610029
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